Privacy Policy

The Pluto Finance group is the controller of the personal data described in this Privacy Policy. This Privacy Policy governs the manner in which Pluto Finance collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”).

This privacy policy applies to the Site and all products and services offered by Pluto Finance.

Personal data we collect

Depending on how you interact with us, we may collect: identity and contact data, such as your name, address, email address and telephone number; enquiry and service data, including information you provide when contacting us or obtaining our services; transaction and payment data, where relevant; marketing and communications preferences; and technical and usage data, including IP address, browser type and version, device and operating-system information, pages visited, visit times and similar website data. Please do not provide information that is not relevant to your enquiry. If information is required to enter into or perform a contract and you do not provide it, we may be unable to respond fully or provide the relevant service.

Technical and usage data

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

How and why we use personal data

We will not use personal data for a purpose that is incompatible with the purpose for which it was collected unless the law permits or requires us to do so. If we rely on consent, you may withdraw that consent at any time, although this will not affect processing carried out before withdrawal.

Web browser cookies

We may use a ‘cookie’ which is a small file that is placed on your computer’s hard drive for record keeping purposes. This is to monitor customer browsing habits and site usage to help us to develop the design and layout of the site. The use of cookies does not allow us to retrieve contact information or personal data that could identify individual customers. You may modify your browser’s settings if you do not wish to accept cookies. Where required, we will obtain consent before placing non-essential cookies.

How we use collected information

Pluto Finance may collect and use Users personal information for the following purposes:

– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalise user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send marketing communications
Where we send marketing communications, Users may opt out at any time by using the unsubscribe link in the communication or contacting us using the details above. Opting out of marketing does not prevent us from sending service or regulatory communications where those communications are necessary

How we protect personal data

We use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. Access is restricted to those who need the information for legitimate business purposes.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may also share personal data with service providers acting on our behalf and with regulators, public authorities or other parties where disclosure is required or permitted by law.

Service providers

Where a supplier processes personal data on our behalf, we require it to process the data only on our documented instructions, keep it secure and comply with applicable data-protection requirements. Some recipients may act as independent controllers and will be responsible for their own use of personal data..

Security limitations

No internet transmission or storage system can be guaranteed to be completely secure. If you believe your interaction with us is no longer secure, please contact us promptly using the details above.

Information collected automatically

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

This Log Data may constitute personal data and will be handled in accordance with this Privacy Policy.

How long we keep your personal information

We retain personal information only for as long as necessary for the purposes for which it was collected and to meet applicable legal, regulatory, accounting or reporting requirements.

International transfers

Where personal data is transferred outside the United Kingdom, we will ensure that an appropriate lawful transfer mechanism and safeguards are in place where required.

Your rights

Depending on the circumstances, you may have rights in relation to your personal data, including rights of access, rectification, erasure, restriction, data portability and objection. Where we rely on consent, you may withdraw that consent at any time. To exercise your rights, please contact us using the details below.

Complaints

Please contact us first if you have concerns about our use of personal data. You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection. Current contact information is available on the ICO website.

COPYRIGHTS AND TRADEMARK

Unless otherwise noted, all materials including without limitation, logos, brand names, images, designs, photographs, video clips and written and other materials that appear as part of our Website are copyrights, trademarks, service marks, trade dress and/or other intellectual property whether registered or unregistered (“Intellectual Property”) owned, controlled or licensed by Pluto Finance. Our Website as a whole is protected by copyright. Nothing on our Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Intellectual Property displayed or used on our Website, without the prior written permission of the Intellectual Property owner. Pluto Finance aggressively enforces its intellectual property rights to the fullest extent of the law. The names and logos of Pluto Finance, may not be used in any way, including in advertising or publicity pertaining to distribution of materials on our Website, without prior, written permission from Pluto Finance. Fair use of Pluto Finance’s Intellectual Property requires proper acknowledgment. Other product and company names mentioned in our Website may be the Intellectual Property of their respective owners.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Pluto Finance has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Address:

Pluto Finance

15–16 Buckingham Street

London

WC2N 6DU

Telephone: 02074422100

Email: info@pluto-ﬁnance.com